Dear Valued Customers and Readers of Complementary Compounding Services Website

If you have entered onto our website lately you will notice there has been some major changes due to pressure from the Therapeutic Goods Administration (TGA). Therapeutic goods advertising laws prevent us as a supplier of therapeutic goods from linking almost every major disease to any therapeutic good for treatment weather it be a drug or natural supplement. It is illogical, in my view, that legally we can only very briefly mention a therapeutic product with no in depth information about it and what it can be used for, or alternatively provide information only and no product.

If I maintained the site the way it was I would have had to delete almost all of the informative content in order to legally comply, much of this information I consider being essential for many whom are suffering and would otherwise have no access to it as they are not getting it from their doctors. I know how many people this important information has helped in the past and will help in the future so have had to reshuffle the site around in order to comply with these laws . In order to maintain the informational content we have had to implement a free, no obligation, restricted log-in section where each patient must log in to access all the relevant information on how to accurately diagnose their condition and the most effective treatments available for it. It is an inconvenience to do so but is the only way around current laws. Once logged in not only do you have access to all this information but you also are able to utilize the very convenient online shopping cart to order products online.

I appreciate the need for advertising laws to prevent unscrupulous businesses taking advantage of the general public by attempting to sell them the latest “snake oil” however feel that these laws, in circumstances such as this, prevents valuable information getting to the people whom need it the most, resulting in needless suffering. Many people I see during consultations do not seem to be getting any of this information or any significant help from their doctor so rely on us for their recovery. Throughout the entire website I believe we took a responsible and ethical approach, constantly encouraging readers to consult with us, or their health care professional, in order to have the appropriate tests done to accurately diagnose their condition so the appropriate therapy could be initiated, rather than just trying to sell a potentially unsuitable product as our approach is to treat the cause of the condition and not just the symptoms.

In addition there are literally thousands of other websites on the internet from other countries (whom the TGA cannot control) that Australians can access. Much of this information is incorrect and encourages Australians to mail order products from overseas with many obvious potential problems.

Therefore now in order to access all the important information that had previously been readily accessible, and to use the online shopping facilities, you now need to log into the practitioners advice section. By doing so a 1:1 patient:practitioner relationship is maintained and hence not considered advertising. It is free to log in and access all the information present with no obligations. You will not receive any spam mail from us and we will not pass you details onto any other business or organization. It is well worth going to the trouble of logging in as there is a wealth of information available.

Stay tuned to this site as I intend to continue to supply more valuable information on other conditions.

Kind Regards Dr Michael Serafin

This entry was posted on Wednesday, June 27th, 2007 at 9:57 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.