How to Order

Items listed as prescription medications

Once your doctor has written you a prescription you can do either of the following:

• Fax the prescription through to us on our fax number and then give us a call to ensure that we received it as well as to confirm that your details are correct such as postal address, etc. We can then inform you of the price and arrange payment and delivery. You will then need to send the original copy to us by post as we will require it by law.
• You can also print out the order form, fill it out and fax it to us with your prescription or else just send them both to us by mail.
• Personal patients are also welcome to visit our shop to collect your medication. Remember to fax or phone us 24 hours before collecting your prescription so we can have enough time to prepare it for you.

Currently we are unable to accept prescriptions and orders via the internet due to current pharmacy laws and security reasons.

Please Note:

• Our pharmacy will hold any repeats the doctor has ordered for you on our files. When you start to run low you can reorder the next lot by phone, fax or e-mail.
• Once all repeats have been used a new prescription will be required, by law, for any further orders. The label on your dispensed prescription will indicate the number of repeats remaining on our files so once it indicates “nil repeats” it is time to arrange another prescription with your doctor. Any new prescriptions may be sent to us where it will be kept on file until we are instructed to make up the next order.

Non-prescription Items

You can phone, fax or email us for prices of any item you may be interested in. At this point we can further guide you to the suitability of these products to suite your needs. We can then take your order over the phone or you can order by any of the methods listed above (excluding the need for a prescription).

For All Orders

Please allow one to two days for the delivery of your medication once we have received your order. We send out medication by:

• Express Post at a cost of $7 for up to 500g in weight – recommended as it can be traced by Australia Post.
• Couriered by Australian Air Express at a cost of $10; or $20 for frigerated items.